The Xfinity Voice Remote being used to control a TV.

Accessibility

Disability isn’t the lack of ability, it’s the lack of a solution

For more than a decade, we’ve worked to make our products, technology, and experiences accessible to the widest possible audience while opening new doors to independence for people with disabilities.

26%

More than one in four adults in the U.S. have a disability.

30:70

30% of disabilities are apparent, 70% are non-apparent.

Our commitment to creating the best entertainment experience has never been stronger – from pioneering new assistive entertainment technologies, to providing a large library of accessible content across our platform, to the work we’re doing to advance accurate representation of people with disabilities on screen and behind the camera.

  • Meet Jimmy: Technology is Enabling Him to Be More Independent

    This is Jimmy. Because of his disability he could never use a television remote. That’s why we introduced him to our new technology that lets customers operate their television using only their eyes. Recognized by TIME as one of the “Best Inventions of 2019."

  • Meet James: Creating Inclusive Experiences Through Technology

    Meet James, a legally blind veteran and customer who is one of the first people to experience the integrated Xfinity Stream technology on the NuEyes virtual reality device.

  • Meet Logan: Discovery through the X1 Voice Remote

    Meet Logan, an amazing, funny, and engaging 8-year-old, who also happens to be on the autism spectrum. He recently discovered our Xfinity X1 voice remote and talking guide.

  • Meet Chase: Strength, Resilience, and Independence

    Chase is an amazing kid. At an early age he lost his limbs, but he’s never let that stop him getting the most out of life. We’re proud to offer products that let him be more independent.

Please find described versions of the videos on this page here.

According to Pew Research Center, 23% of people with disabilities say they never go online with 57% saying they do not have a home broadband connection. That’s why, through Comcast’s Project UP initiative, we’re working to address and break down the unique barriers to connectivity for people with disabilities through a series of efforts, including:

A woman uses a computer to study.

Internet Essentials

Through our affordable, high-speed Internet program we’ve connected more than 10 million Americans, millions of whom are people with disabilities.

An instructor helps a student use an assistive device to operate a computer.

Lift Zones

We’ve brought the Internet into community centers across the country through more than 1,250 Lift Zones nationwide. In 2021, Comcast opened the first fully-accessible ‘Lift Zone Lab’ with more planned in the future.

A person wearing a headset uses a laptop in an office.

Skills and Creativity

We’re focused on advancing digital equity for people with disabilities through skill development and training. Partnerships with organizations like Easterseals and The Arc make that possible.

Entrepreneurs seated at a conference table chat with one another.

Entrepreneurialism

We’re empowering entrepreneurs and small business owners with the skills, digital resources, and opportunities they need to thrive. Learn how we’re working with 2gether-International to support disabled founders by connecting them with the resources they need to create thriving high growth, high impact startups.

Three men testing a tablet fitted with assistive technology.

Accessibility Support Center

We’re making it easier to get connected through our Accessibility Support Center, which was created nearly a decade ago as one of the nation’s first call centers specializing in support for people with disabilities.

A young women uses sign language to comunnicate over a video conference call.

ASL Support Center

In 2019, we expanded call center support to include American Sign Language—the fourth most-used language in the United States—through a partnership with Connect Direct, a subsidiary of Communication Service for the Deaf.

By using our platforms and reach, we hope to raise awareness for disability inclusion, create better understanding around the broad spectrum of disabilities, and inspire action to create a more inclusive society for all.

At Comcast NBCUniversal we work every day to create and foster a culture of inclusion across our company that represents and supports people of all abilities - from implementing more inclusive hiring and recruitment practices, to providing on-the-job assistive technology support, to training and mentoring resources that help to uplevel accessibility skills and knowledge across the company.

Disability:IN logo

“Best Places to Work for Disability Inclusion” by Disability:IN and AAPD for the 8th consecutive year.

National Org on Disability award logo.

“Leading Disability Employer” by the National Org on Disability for the 7th year in a row.

DiversityInc award logo.

Ranked #4 on DiversityInc’s “Top Companies for People with Disabilities.”